FAQ
Ambulance export questions, answered
Short answers first. If yours isn't here, WhatsApp sales — we reply within 24 hours.
Ordering
What is your minimum order quantity?
One unit. We support trial orders and small quantities, especially for new partners.
What can you buy from us?
On this site, new Ford Transit diesel ambulances. As a company we also supply new and used vehicles from China, including fuel cars and new energy vehicles, and help buyers choose models by budget, market demand and local conditions.
What brands do you have?
For ambulances, Ford Transit chassis built in China. Across our wider business: BYD, Voyah, Great Wall, Geely, GAC, Chery and others.
What are the payment terms?
Payment terms are agreed per order and written on the proforma invoice before you pay. Ask sales which options are available for your order size and country.
Can I mix different models in one order or container?
Yes. Mixed-model orders are accepted, and we optimise container loading to save shipping cost.
Delivery and shipping
What is the delivery time?
In-stock vehicles: shipment within 10 working days after payment. Custom configurations depend on sourcing and conversion; sales confirms the timeline.
Which countries do you ship to?
We ship globally, including the Middle East, South America, Southeast Asia and Africa.
How much is shipping?
Shipping fee and delivery date are negotiated per order, depending on port, method and quantity. Ask for a CIF quote to see freight included.
Ro-Ro or container?
Both are possible. We quote the method that suits your port, quantity and schedule.
Vehicles and configurations
Are the vehicles left-hand drive (LHD) or right-hand drive (RHD)?
Most are LHD. RHD can be supplied on request, depending on availability.
Which configuration should I choose?
BLS for stable-patient transport, ALS for monitoring and treatment, ICU for critical care, negative pressure for infectious patients. Our configuration pages compare them.
Do you supply the medical equipment?
The equipment list depends on configuration and quotation. Some buyers supply fleet-standard devices; others ask us to include them. The spec sheet states exactly what is supplied.
Will I get photos of my ambulance?
Yes — a photo or video at each milestone, so you can confirm status before shipping.
Contact
If I have other questions, who should I ask?
Contact us online — WhatsApp, email or the form. Sales replies within 24 hours.
Connect with our ambulance export team today
Fill in the short form or message a manager directly. Quotes and single orders go to Kate or Fan; distributors and tenders to Kunta.